The BSA may be required to perform all or a combination of the following duties and responsibilities in one or several of the following functional areas as determined by business necessity and individual’s knowledge, activities.
Document current (as-is) business processes, identify and model to-be business process flow.
Ability to manage small projects as well as provide interim support for Project Manager’s role.
Analyze business requirements, procedures and problems and apply solutions in line with business requirements of stakeholders.
Manage changing requirements (change control) communicating with project team and stakeholders on impact
Gather, document, analyze and prioritize detailed business requirements based on users and business needs
Facilitate requirements gathering workshops and one-on-one interviews
Devise diagrams and flows to illustrate steps and describe logical operational steps of the system
Participate and support project team members through the project life cycle (inception through transition)
Utilize analysis tools such as data flow diagrams, process models and data models
Create system requirements specifications using Use Cases and supplementary documentation
Create, document test plans and coordinate testing
Manage stakeholder expectations
Oversee and assist other business analysts with project activities
Collaborate with developers, IA, QA, Project Managers to develop and improve processes
Participate in Business Development activities
Proactive in providing input into process improvement activities
Mentor other Business Analysts
Assists with other disciplines on an as needed basis (e.g. Marketing and Research analysis, schematic development, vendor assessment, etc).
Creates accurate work estimates for analyst deliverables and provide order-of-magnitude estimates for other project disciplines.
Identifies user training needs, creates a training plan, develops training materials, and conducts training sessions that drive system adoption
Participates in analyst interviews and recruiting efforts
Stays up to date with industry and technology trends
Experience and knowledge with system development approaches (e.g. RUP, Agile, etc).
Advanced knowledge of SQL with ability to understand joins, unions, except, write stored proc, pull data through SSIS and an ETL process
Proven experience with Use Cases and requirements gathering techniques.
Proven ability to design, develop, deploy and maintain innovative and successful technical applications/systems.
Experience with workflow design and development of requirements gathering with Use Cases
Competent in working on complex projects independently and with a team during multiple phases of a project
Experience with user-centric requirements gathering, analysis and scoping.
Experience with designing, conducting and analyzing user interviews and surveys
Ability to frame problems and opportunities to present solutions
Experienced at application training and documentation
Familiarity with the systems and technology commonly found in an enterprise IT environment such as CMS, CRM, HRMS, EAI, ERP, DAM, Portals, and e-Commerce
Experience integrating applications to other enterprise systems
Working knowledge of Microsoft and open source development technologies
Able to manage expectations of stakeholders and internal project team. Flexibility to work in the U.S hours. The candidate is expected to have enough overlap time to coordinate with stakeholders in the U.S.
Strategic planning and problem solving experience
Ability to understand technical concerns of development team and mediate the best possible solution.
Able to scope projects effectively
Effectively communicate issues with Project Manager and project team, and provide solutions to issues.
Bachelors degree; Masters degree a plus
6-8 years in a Business Analyst role
Persuasive, patient manner and flexible and able to work under tight deadlines
High level of integrity and professional maturity
Demonstrated ability to work as part of a team
Strong written and verbal communication skills
We appreciate your interest in the Senior Business Systems Analyst position at William O’Neil India. We have received your application and will process it promptly.